Electrical & technical field service management software UK
Manage jobs, engineers, customers, sites, field reports, maintenance and operational information from one connected platform.
Technical field work is detailed. Your system should keep up.
Disconnected job information
Job details live across spreadsheets, emails and paper instead of one record.
Scheduling pressure
Matching the right engineer to the right job, every day, across the team.
Engineer communication
The office and field team work from different information without a shared view.
Site history
Engineers need to see what was done last time before starting the next job.
Material information
Knowing what parts and materials a job needs isn't always clear before arrival.
Paperwork
Job sheets and checklists on paper slow the office down and get lost.
Reporting
Pulling together job, engineer and site reports takes time the office doesn't have.
Connect your office and technical field team.
Connect your office and technical field team
Customers, sites, jobs, engineers, scheduling, service, inventory, suppliers, reports and documents — connected in one system.
- Customers
- Sites
- Jobs
- Engineers
- Scheduling
- Service & Maintenance
- Inventory
- Suppliers
- Reports
- Documents
From enquiry to completed job
Enquiry
Job
Schedule
Engineer
Mobile
Site
Checklist
Photos
Signature
Report
Completion
Maintenance
Create, assign and track every job in one place
- Jobs logged and tracked from sales enquiry through to job costing
- Call log actions recorded against every job
- Jobs assigned to engineers and visible on the diary
- One-click Engineer Report generated on completion
- Job history retained for every site and customer
Schedule engineers and see job progress
Use the Manage Diary module to arrange engineers, manage scheduled work and monitor job status — keeping the office and field team communicating from the same live view.
Customer and site information, with full job history
- Centralised customer information for every account
- Site information, including location and site-specific detail
- Full history of previous jobs at each site
- Engineers can access relevant site information from the mobile app
Put job information in your technicians' hands
The Nexus Mobile App keeps electrical and technical field teams connected to jobs, site history and reporting — fully integrated with Nexus CRM.
Assigned jobs & schedules
Real-time access to assigned jobs, schedules and job history.
Full site detail
Site details, location and other relevant information on the go.
Previous jobs
History of all previous jobs at the site, visible before arrival.
Capture & upload
Capture and upload site photos instantly from the job.
Structured inspections
Equipment checks completed with simple tick-boxes and remarks.
Works without a connection
Complete reports in the field without internet, sent once connectivity returns.
Instant verification
Customers digitally sign the report, with a feedback rating option.
Materials, suppliers and purchase orders in one place
- Manage Stock, Manage Supplier and Manage Purchase Order modules
- Track assets, tools and spares in one place
- Goods receipt notes and delivery challan tracking
- Product and reference code reporting
Know what's happening across your technical operation
Site Report
- Track complete job history by location
- Monitor active and completed site visits
- Access site notes and customer details
Engineer Report
- Track technician hours and tasks
- Monitor job completion status
- Capture signatures and site photos
Sales Enquiry Report
- Track leads from first contact
- Monitor conversion rates and pipeline
- Record customer feedback and preferences
Supplier Report
- Manage supplier performance metrics
- Track purchase order history
- Monitor delivery times and materials
Goods Receipt Notes Report
- Track received inventory and parts
- Match receipts against purchase orders
- Monitor warehouse stock updates
Product / Reference Code Report
- Track stock levels of specific products
- Filter by product code or category
- Optimize inventory reorder points
Delivery Challan Report
- Track dispatched materials and tools
- Monitor delivery status to site locations
- Capture proof of delivery details
Customer Growth & New Sites
- Track client acquisition rates
- Monitor new site registrations
- Analyze business expansion by region
Sales Performance & System Type
- Analyze revenue by service type
- Track sales performance of teams
- View monthly and annual growth trends
Powerful field service management without unnecessary enterprise complexity
Large FSM platforms can offer extensive functionality. Nexus focuses on the practical field-service capabilities growing electrical and technical businesses use every day.
Large Enterprise FSM
- Complex
- Potentially expensive
- More functionality than required
- Enterprise-oriented
Nexus CRM
- Practical
- Cost-effective
- Focused
- Flexible
- Designed for growing businesses
More than software. Support for your business.
MAS Solutions can support your business beyond the CRM platform.
Nexus CRM also supports
Ready to connect your electrical & technical field team?
See how Nexus CRM can help connect your office, engineers, customers and sites.
Electrical field service software — common questions
Electrical field service management software helps businesses coordinate customers, sites, engineers, jobs, scheduling, service visits, maintenance and reporting for electrical and technical work carried out on-site.
Yes. The Manage Diary module gives the office a real-time calendar to arrange and manage engineers and technicians, with job status visible as jobs move through Accepted, On Route, On Site and Completed.
Yes. Nexus centralises customer and site information, including site details, location and the full history of previous jobs at each site.
Yes. The Nexus Mobile App gives engineers real-time access to assigned jobs, schedules, site details and job history from their device.
Yes. Engineers can complete reports directly from the field without an internet connection, and the app sends them once connectivity returns.
Yes. Nexus includes Manage Stock, Manage Supplier and Manage Purchase Order functionality, along with goods receipt and delivery challan tracking.
Yes. Nexus includes Service & Maintenance management, along with warranty and AMC (Annual Maintenance Contract) expiry tracking where this information is recorded.
Yes. Nexus provides analytical reports and customisable dashboards, including engineer, site, sales enquiry and customer growth reporting with dynamic year/month filters.