Our Services
Business Support Services Built for UK Companies
Whether you're an independent contractor in one city of the UK, a facilities management firm in London, or a growing e-commerce business, MAS Solutions delivers structured, remote-first support your business needs to run efficiently, reduce costs, and scale with confidence.
Our Eight Core Service Areas
Click any service to explore full details, pricing guidance, and sector-specific applications:
CRM - Nexus
Our proprietary CRM is built for UK field service businesses. Real-time job tracking, engineer dispatch, contract management, and client updates - in one Place.
Back Office Support
We handle your admin, scheduling, data entry, and customer communications so your team can focus on revenue-generating work - not paperwork
Technical Support
Responsive remote helpdesk for UK SMEs. Fast issue resolution, system support, and onboarding help - without the cost of a full in-house IT team
Web App Development
Mobile-first, SEO-ready websites and web applications for UK businesses. Built to convert visitors into enquiries - not just to look good.
Mobile App Development
iOS, Android, and cross-platform apps for UK businesses. From field engineer job apps to customer-facing booking tools - built for real-world use.
Custom software development
Custom business software built around your processes. Replace spreadsheets, automate workflows, and connect disconnected systems - you own everything we build.
Who These Services Are Built For
Over seven years working with UK businesses, we have built particular expertise in:
- Field service and facilities management companies managing engineers, contracts, and SLAs
- Fire safety, security, and infrastructure maintenance contractors
- Property maintenance businesses needing scheduling and compliance support
- UK SMEs and startups that need to scale without growing headcount
- E-commerce and retail businesses with high-volume admin and customer service demands
- Professional services firms, agencies, and consultancies
- Any UK business looking to reduce operational overhead while improving delivery quality
Why UK Businesses Choose MAS Solutions
- UK-managed with a London meeting address - you work with people who understand your market
- Remote-first delivery model - no unnecessary overhead passed on to you
- Established since 2019 - trusted by UK field service, facilities management, and SME clients
- GDPR-aware processes - your client data handled to UK compliance standards
- Real human support - not automated ticket queues or offshore call centers
- Transparent pricing - clear quotes with no hidden retainers or surprise fees
All of our services are structured, transparent, and built for the way UK businesses actually operate. Whether you need one service or several, we'll build a support model that fits your business - not the other way around.
Frequently Asked Questions - Our Services
Can I use more than one MAS Solutions service at the same time?
Yes - and many of our clients do. For example, businesses often combine Back Office Support with CRM Nexus for end-to-end operational management, or pair Technical IT Support with Web Development for a fully managed digital infrastructure. We build multi-service packages priced efficiently and managed.
Are your services available to businesses outside London?
Absolutely. We work with businesses across the UK - including Birmingham, Manchester, Leeds, Bristol, Sheffield, Edinburgh, and beyond. Our remote-first delivery model means geography is never a barrier. You get the same quality of support whether you're in central London or the Scottish Highlands.
How quickly can MAS Solutions start delivering a service?
In most cases, we onboard new clients within 5 to 10 working days. We begin with a structured discovery session to understand your processes and requirements, then configure your support model before going live. There is no need to restructure your existing systems before we start.
Do you offer short-term or project-based support, or only ongoing contracts?
Both. Most of our operational services (Back Office Support, IT Support, Virtual Admin) run on a rolling monthly basis with no long-term commitment. For one-off projects such as website builds, app development, or custom software, we quote fixed-price or milestone-based engagements. We will recommend the most cost-efficient structure for your needs during your consultation.
How is MAS Solutions different from a generic outsourcing company?
We are not a marketplace or a staffing platform. MAS Solutions is a structured service partner with documented processes, proprietary technology (CRM Nexus), and a track record specifically within UK businesses. Every service is managed, accountable, and overseen by a UK-facing account manager. You get a partner, not a vendor.