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Whether you have a specific project in mind, need expert technical support, or simply want to explore how custom software can improve your business operations, our UK-based team is here to help. We provide honest, technical advice to help you make informed decisions about your digital roadmap.

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Common Questions

Contact Page FAQs

How quickly does MAS Solutions respond to enquiries?

We respond to all enquiries within one UK business day. For urgent matters, please call our UK number directly - we aim to answer promptly during standard UK business hours.

Can I visit MAS Solutions in person?

Yes. We have a London meeting address and can arrange in-person meetings for prospective clients who prefer to meet face to face. Please contact us in advance to schedule an appointment.

What information should I have ready before my consultation?

It helps to have a rough sense of the services you're interested in, the size of your team, and the specific challenges you're facing. However, if you're still working it out, don't worry - our consultations are designed to help you get clarity as much as to discuss a specific brief.

Do you work with businesses outside London?

Yes. We work with businesses across the UK, including in Birmingham, Manchester, Leeds, Sheffield, Bristol, Edinburgh, and beyond. Our remote-first model means we can support UK businesses regardless of their location.

Can I get a quote without booking a consultation?

For straightforward service enquiries, we can often provide indicative pricing by email. For more tailored packages - particularly back office support or combined service engagements - a brief call helps us make sure the quote reflects your actual needs.

What is the minimum contract length?

Most of our services operate on a rolling monthly basis. We do not require long-term commitments from the outset, because we prefer to earn your ongoing business through the quality of our work.

Is there a setup or onboarding fee?

This depends on the service and the complexity of your requirements. We will be transparent about any onboarding investment during your consultation, and it will always be clearly itemised in any proposal we provide.

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+44 7790511111