4, Watling Gate, Suite 422, 297-303 Edgware Rd, London

The Business Behind Your Business Operations

We help UK businesses streamline operations, reduce overheads, and focus on growth. From admin and CRM management to IT support, our remote-first model delivers structured, reliable support without the cost of in-house teams or traditional agency contracts.

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Built to Fix What Slows Businesses Down

MAS Solutions was founded on a simple observation - too many businesses were losing time and money on inefficient internal processes. Admin was piling up. CRM systems weren't built for how field teams actually work. IT issues were being resolved too slowly. And the cost of hiring to fix these problems internally was pushing margins in the wrong direction. So in 2019, we set out to build something different. A partner-first, remote-first model that gives UK businesses access to structured operational support without the overhead of traditional agency contracts or in-house hires. We work with companies across the UK - from single-operator contractors to multi-site service businesses - and the principle has never changed: we are here to make your business run better.

Back Office, CRM & IT Support for UK Businesses

Our Trusted Brand

Our Values

Straight Talking

We don't oversell, overpromise, or use jargon to obscure what we actually do. Before any engagement begins, we walk you through exactly how we'll work together, what you can expect, and what the costs will be. No surprises.

Built Around Your Business

Every business we support gets a tailored engagement. We take time to understand your processes, team structure, and specific pressure points before proposing any solution. We understand that every business operates differently, and our support is designed to reflect your unique operational needs.

Reliable and Accountable

We believe the best test of a service partner is what happens when something goes wrong. Our team is responsive, communicates proactively, and takes ownership of issues rather than passing them around. You will always know who to speak to and when to expect a resolution.

Committed to Growth

We measure our success by the progress of our clients. If your business is growing, becoming more efficient, or spending less time on admin, we've done our job. We don't do long engagements for their own sake - we do meaningful work that moves the needle.

Our Approach: Remote-First, UK-Focused

The way we work is straightforward. We operate on a remote-first delivery model, which means our teams work across time zones to deliver consistent, reliable support to UK businesses without the overhead of a traditional office-based provider.

This is not a workaround - it's a deliberate design choice. The businesses we work with benefit from:

Reduced cost compared to equivalent in-house hires or UK agency rates
Consistent availability - support that doesn't depend on one person being in the office
Scalable capacity - add resources when you need them, reduce when you don't
A UK point of contact for all account management and strategic discussions

We maintain a UK meeting address in London. You will never feel like you're dealing with a black box.

Our History

We launched MAS Solutions in 2019 with a clear focus on back office and operational support for UK businesses. Over the years, we expanded our offer to include CRM Nexus - our proprietary field service CRM platform - along with technical IT support, web and mobile development, and digital marketing.

That expansion wasn't accidental. It came from listening to our clients, who kept asking if we could help with adjacent challenges. Rather than sending them elsewhere, we built the capability to support them properly.

Today, MAS Solutions is a multi-service business with a focused mission: to be the most practical, cost-efficient operational partner for UK SMEs and growing businesses.

Frequently Asked Questions

Where is MAS Solutions based?

MAS Solutions operates across both the UK and India. We have a London meeting address to ensure close alignment with UK businesses. Our primary delivery operations are run from our India office, following a remote-first model that allows us to provide cost-optimised support while maintaining the responsiveness, communication standards, and quality that UK clients expect.

How long has MAS Solutions been operating?

What makes MAS Solutions different from a typical outsourcing company?

Can MAS Solutions work with businesses outside London?

Does MAS Solutions work with startups as well as established businesses?

How many offices does MAS Solutions have?

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+44 7790511111